Frequently Asked Questions

You've got questions, we've got answers...

The following are just some of the consistent questions we receive from our customers. We encourage you to visit the FAQ pages located on each of our website properties. Site level FAQ's are much more thorough and specific to each site we own and operate. Thank you!

Where can I find out more about employment opportunities at OCG?
OCG is a diversified company with each of its businesses managing their own staffing needs, including any foreign assignments. To find out more about the employment opportunities and information about submitting a resume, please email us at [email protected]

Where can I find news and press releases about OCG?
To view a listing of recent articles about OCG, visit OCG's media page. OCG consistently announces new products, fabrics, and site updates. All national press coverage is released on our Media page.

How do I see all of the OCG wholly owned subsidiaries?
Currently, OCG owns and operates multiple websites including CushionSource.com, UmbrellaSource.com, CommercialSiteFurnishings.com. Please visit "Our Sites to see all of OCG's web-based properties.

Where can I find answers regarding products that OCG companies sell?
OCG branded consumer and commercial grade products are manufactured and sold by the individual specialized companies. If you have any comments or questions regarding an OCG product, contact our corporate customer service center at 800-510-8325.

Does OCG ship outside the United States?
Yes, through our international customers Freight Forwarders. By utilizing our customer's relationship with known freight forwarders, the shipping process usually goes very smoothly. Freight forwarders based in the U.S. will provide you with a US-based delivery address, which you can use as your shipping address for online purchases at any site owned by OCG. If you are a Canadian customer, please visit our Canadian custom cushion & pillow site CushionSource.ca. Products purchased from our Canadian website are made in Toronto, Canada.

When will my credit card by charged?
All OCG custom and made-to-order web-based properties charge your credit card upon placing the order. Due to the custom and made-to-order manufacturing process to your unique specifications, your credit card will be charged within hours of placing your order. Depending on the custom or made-to-order product, your order could be in production within 36 hours of placing your order.

Cushion Source FAQ's, Umbrella Source FAQ's, Commercial Site Furnishings FAQ's